Privacy Policy

Introduction

Reply200 Inc., doing business as FindYourUnclaimed ("we," "us," or "our"), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this Privacy Policy carefully. By using our Service, you consent to the practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service. This policy should be read together with our Terms of Service.

1. Information We Collect

Information You Provide

We collect information you voluntarily provide when using our Service, including:

• Search Information: Names, addresses, and other details you enter when searching for unclaimed property
• Account Information: Email address, password, and profile details if you create an account
• Payment Information: Billing address and payment card details (processed securely by our payment processor)
• Communication Data: Information you provide when contacting us for support

Information Collected Automatically

When you access our Service, we automatically collect certain information, including:

• Device Information: Browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent on pages, links clicked, search queries
• Location Data: General location based on IP address
• Cookies and Tracking: Information collected through cookies and similar technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

• Provide Services: Process your searches, deliver results, and fulfill your requests
• Process Payments: Complete transactions and send related information
• Communicate: Send service updates, respond to inquiries, and provide customer support
• Improve Services: Analyze usage patterns to enhance our website and services
• Marketing: Send promotional communications (with your consent, where required)
• Security: Detect, prevent, and address fraud and security issues
• Legal Compliance: Comply with legal obligations and enforce our terms

3. How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: Third-party vendors who perform services on our behalf (payment processing, email delivery, analytics)
• Legal Requirements: When required by law, court order, or government request
• Protection of Rights: To protect our rights, privacy, safety, or property, and that of our users
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Consent: When you have given us permission to share your information

We do not sell your personal information to third parties.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your interactions with our Service. These technologies help us:

• Remember your preferences and settings
• Understand how you use our Service
• Provide personalized content and ads
• Analyze website traffic and performance

Types of cookies we use:

• Essential Cookies: Required for the Service to function properly
• Analytics Cookies: Help us understand how visitors interact with our Service (e.g., Google Analytics)
• Marketing Cookies: Used to deliver relevant advertisements

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our Service.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit (HTTPS/TLS)
• Secure storage of sensitive information
• Regular security assessments
• Access controls and authentication

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors we consider include:

• The nature of the data and why it was collected
• Whether you have an active account with us
• Legal, regulatory, or contractual obligations
• Ongoing legitimate business needs

7. Your Privacy Rights

California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Right to Know: Request information about the categories and specific pieces of personal information we have collected about you
• Right to Delete: Request deletion of your personal information, subject to certain exceptions
• Right to Correct: Request correction of inaccurate personal information
• Right to Opt-Out: Opt out of the sale or sharing of your personal information (note: we do not sell personal information)
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To exercise these rights, please contact us at support@findyourunclaimed.com. We will respond to verifiable requests within 45 days.

All Users

Regardless of your location, you may:

• Access and update your account information
• Opt out of marketing communications by clicking "unsubscribe" in our emails
• Request deletion of your account by contacting us

8. Third-Party Links

Our Service may contain links to third-party websites, including state unclaimed property databases. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our Service is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For material changes, we may also notify you via email or through a notice on our Service.

Your continued use of the Service after any changes indicates your acceptance of the updated Privacy Policy.